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The Development of Malaysia’s Financial Inclusion
Malaysia’s financial inclusion success story began in the aftermath of the Asian financial crisis that led to a 10-year Financial Sector Masterplan (FSMP) (2000–11) which provided a comprehensive diagnostic of issues impeding financial inclusion and overall financial sector development.
 
Based on BNM’s recent indicators, the introduction of agent banking became a game-changer that has enabled 99% (2011: 82%) of the Malaysian rural population access to financial services in a convenient, safe and affordable manner.

This article was first published in Islamic Finance news Volume 16 Issue 36 dated the 11th September 2019

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